Required Language
English, Finnish
Employment Type
Contract Type
Permanent
Description
Foundever ™?? keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.
We are currently looking for Finish speaking customer service representatives working from HOME.
YOUR TASKS:
You advise our Finish speaking customers via phone and email and increase customer satisfaction by solving requests promptly and competently.
WE OFFER:
Fulltime employees receive:
YOU OFFER:
REQUIREMENTS FOR YOUR WORKPLACE:
You pack your boxes and we pack... your moving package!
... if you answered YES to all questions, then we want you!
We are looking forward to your application!
People from various backgrounds are welcome at Foundever ™??!
About Foundever ™??
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
English, Finnish
Employment Type
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Full time, Part timeContract Type
Permanent
Description
Foundever ™?? keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.
We are currently looking for Finish speaking customer service representatives working from HOME.
YOUR TASKS:
You advise our Finish speaking customers via phone and email and increase customer satisfaction by solving requests promptly and competently.
WE OFFER:
Fulltime employees receive:
- Fixed salary of ₠2080 / month gross
- Language bonus of ₠200 / month
- performance bonus of up to?₠200 / month
- Various options for contracts -?20 to 40?hours a week
- You will take part in a professional, paid training prior to starting your work
- You can enjoy?25 paid vacation days?annually
- We offer you opportunities for advancement within the company or project
- Our employees benefit from?discounts?for travel, fashion, fitness, and recreational activities
- 30₠ net/ month to cover your internet/electricity bills for working from home
- If you are interested in increasing your German skills, you can take part in optional German language classes
YOU OFFER:
- Fluency in Finish and English
- Commercial and technical affinity regarding the internet and phone calls
- PC literacy
- Previous customer service experience preferable
- Willing to work flexible hours as the job demands ability to work on owns initiative and under pressure to meet deadlines
- You enjoy learning and adopt knowledge easily
- You are empathetic and socially competent
REQUIREMENTS FOR YOUR WORKPLACE:
- A broadband connection (DSL, VDSL or cable connection)?
- An Internet connection with the speed of 16 Mbits/s downstream and 1 Mbit/s upstream
- Your computer needs to be directly connected to a router. It needs to support NAT (Network?Address?Translation), provide a firewall component, and must be connected to the home network by IPv4
- A separate, quiet and background noise-free room
- Comfortable and ergonomic furniture
You pack your boxes and we pack... your moving package!
- In the first 3 months we will pay you an arrival bonus of 500,00₠ to support the start in your new hometown.
- We know that moving homes is quite expensive. Therefore, we will pay you 730,00₠ toward relocation expenses. If you move with a company and you can give us the invoice, we can pay up to 1.500₠."
... if you answered YES to all questions, then we want you!
We are looking forward to your application!
People from various backgrounds are welcome at Foundever ™??!
About Foundever ™??
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
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